Paperfy Stationery

Return Policy

We acknowledge that sometimes things may not go as expected. Hence, our primary focus is to streamline the return process, ensuring it is hassle-free and straightforward. Our unwavering commitment to your satisfaction and confidence in the quality of our products drives us.

If, for any reason, you find yourself unsatisfied with your purchase, rest assured that you can return it within 30 days to receive a full refund without any inquiries. We aim to ensure that you are delighted with your purchase, no matter the reason for the return. Whether it's a change of heart, a damaged or defective product, or if it simply didn't meet your expectations, we will gladly process your refund without hesitation.

To initiate a return, follow the instructions below:

  1. Contact our customer service team - If you wish to return your purchase, please get in touch with our customer service team via phone, email, or chat. Our team will be glad to assist you and guide you through the return process.

  2. Receive a return label - After you have contacted our customer service team, we will provide you with a return label. This label will have all the necessary information, including the address to send the item(s) back to us.

  3. Ship the item(s) back to us. Once you receive the return label, package the item(s) securely and affix the return label to the package. Please note that you will be responsible for the return shipping costs.

  4. Receive your refund - Once we receive the returned item, our team will inspect its condition. If this reaches the refund conditions, we will process your refund as quickly as possible. Depending on your payment method and bank, this may take a few days for the refund to appear on your account.

We take our return policy seriously and want to make the process as easy and hassle-free as possible for our customers. If you have any questions or concerns, please don't hesitate to contact our customer service team. We are always here to help!

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